What your customers expect from your bank in St. Valentine's?

Posted by Felipe Gil on Feb 11, 2019 9:24:36 AM

Are you prepared to let your bank get close and personal?

Customers want speed and efficiency from their banks but they also make it clear, in numerous studies and polls, that they want to enjoy the digital experience, to feel good about their interactions with their banking partners.

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Topics: Banking, Prisma Campaigns, Digital Banking

How digital transformation impacts your customers

Posted by Felipe Gil on Dec 17, 2018 7:22:00 AM

The days of having  to visit your local bank or credit union are becoming the exception, rather than the norm, thanks to digital banking services.

Today, using automated processes, apps, and personal devices, members can complete the majority of their banking transactions and tasks online, choosing whatever device they have handy. This process provides customers with improved peace of mind, convenience, and overall satisfaction with your financial institution.

Consumers agree that these technological advancements have enhanced their financial experience, with 68% acknowledging that they view their account balance more frequently and 47% stating their financial goals are now clearer than before, according to a research published by ING Bank.

 

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Topics: Banking, Digital marketing Campaign

Top tips for helping clients adapt to digital banking

Posted by Felipe Gil on Nov 6, 2018 7:29:00 AM

Whether it’s opening a bank account or looking for information, most people tend to “Google it” first.

Nowadays, there are millions of active users on the Internet, so it seems like it would be a smart move for the financial industry to adopt digital channels and get the most out of it. Here are some tips that might be useful.

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Topics: Financial, Banking, Prisma Campaigns

Why digital marketing for banks is a win-win situation

Posted by Felipe Gil on Oct 24, 2018 8:38:00 AM

Digital marketing platforms analyze customer movements, established needs, preferences, interests and usage and compare them with available data from other sources.

The resulting information allows the bank to study the behaviour of its customers, but, more importantly, to understand that behaviour, in order to empathize with it and, by extension, to establish services adapted to their clients’ personalized needs.

Everybody knows Aesop's Fable “The Boy Who Cried Wolf”. It’s the story of a shepherd boy who repeatedly tricks nearby villagers into thinking wolves are attacking his flock... 

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Topics: Ominchannel Marketing, Banking, Ominchannel cross-selling, Prisma Campaigns

What the road ahead looks like for banks and digital media

Posted by Felipe Gil on Sep 20, 2018 9:15:02 AM

Digital tools have pervaded in daily life but banks have not kept up with their pace. Marketing automation platforms provides low cost and hassle-free strategies for gaining customers. 

In recent years, the relationship between clients and their banks has rapidly evolved on a global scale. This was largely driven by mobile devices: nowadays 60% of bank clients use their smartphones as the main channel of interaction with their bank.

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Topics: Ominchannel Marketing, Financial, Banking, Marketing Automation

Been there, done that: Some takeaways about AI from forum 2018

Posted by Felipe Gil on Jun 13, 2018 1:29:00 PM

Forum 2018 left us with some very interesting insights to face what’s left of the year, even though the event wasn’t only about artificial intelligence, we could collect many takeaways about: machine learning, voice recognition, virtual reality, and data analytics. This comes as no surprise, since those are the industry’s hottest topics at the moment.  Today we would like to share three after thoughts about the conference:

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Topics: Financial, Banking, Ominchannel cross-selling, Prisma Campaigns

Meet us at the financial brand forum!

Posted by Ianai Urwicz on May 4, 2018 2:19:00 PM

We’re happy to announce we’ll be sponsoring The Financial Brand Forum 2018 (May 7-9 – Las Vegas), a conference where the fintech community gathers to hear the latest industry announcements, meet investors and identify new partners. The agenda will focus in financial marketing, you can check it here.

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Topics: Ominchannel Marketing, Financial, Banking, Ominchannel cross-selling

 

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