We’re excited to announce our new partnership with Jumio, a global leader in AI-powered identity verification.
Asking bank customers and credit union members to visit their branch for things like account opening, account changes, and product-based requests was already a problem before COVID-19. It created friction in the customer experience, especially for younger generations, as well as bottlenecks.
In today's context (and beyond), enabling fully digital experiences is a must, whether you are selling a new product (checking account, loan or credit card) or providing a service (amending a loan, making changes to personal information, getting W8 and W9 forms). Secure and user-friendly digital ID verification is a critical part of this challenge and we want to make it easier and affordable.
Prisma's out-of-the-box solution can provide banks and credit unions seamless access to features such as secure ID verification, proof of life via facial recognition, and pre-population of fields pulled from IDs to speed up administrative processes. And as easy as taking a selfie.
Our aim is to help reduces strain on branches and call centers through the digital automation of tasks that have, until now, required in-person ID authentication. We anticipate that this integration will be helpful to our customers and their customers.